Shipping is complimentary in the Benelux on orders over €150.

You can return your jewellery within 14 days, unworn and in its original packaging. Engraved items cannot be returned.

Please contact our customer service via info@imaginjewels.com and we'll help you as soon as possible.

True luxury, for us, is being able to choose. We love to mix & match and create new combinations. By selling our earrings per piece, we give you the freedom to create your own ear.

All our bracelets and necklaces can be worn at 3 different lengths. You can find your ideal ring size in our size chart.

We offer engraving on a selection of jewellery. Discover the engraving collection. Engraved items cannot be returned.

All our jewellery has a 2-year warranty on defective items.* Please contact our customer service for more information.

It is the responsibility of the client to ensure jewellery remains secure over time. I.Ma.Gi.N. Jewels cannot be held responsible for lost jewellery.

*This warranty is never valid for defects caused by accidents, negligence, falls, abnormal or incorrect use, wear and tear, use of the article for purposes other than intended, changes or modifications to the article, hard use or poor maintenance.

All our jewellery has a 2-year warranty on defective items.* You can bring your jewel back to one of our boutiques, or contact our customer service if you'd like to ship it.

For hygiene reasons, we cannot replate titanium piercing styles.

It is the responsibility of the client to ensure jewellery remains secure over time. I.Ma.Gi.N. Jewels cannot be held responsible for lost jewellery.

*This warranty is never valid for defects caused by accidents, negligence, falls, abnormal or incorrect use, wear and tear, use of the article for purposes other than intended, changes or modifications to the article, hard use or poor maintenance.

All our jewellery can be replated for free during the first year after purchase. After this period, we ask a small replating fee. Replating can take up to 4 weeks. Bring your jewel to one of our boutiques, or contact our customer service if you'd like to ship it.

Yes! Our piercers work in our boutiques with a needle, in implant-grade titanium and 14k gold. Book your appointment online and find all piercing questions on our booking page.

Yes, free downsizing is included with every piercing.

Every order is delivered in beautiful packaging, which already makes it the perfect gift.

Gift cards can be used online and in our boutiques and are valid for one year. For online orders, enter the code on your gift card at checkout.